This Privacy Policy outlines how Metro Alert collects, uses, and protects your personal information when you use the app. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.
When you sign in to Metro Alert, we may collect the following personal information:
For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information. The information that I request will be retained on your device and is not collected by me in any way.
The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third-party service providers used by the app
Log Data
I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
This information is collected solely for the purpose of enabling user feedback, app ratings, and contributions. We do not collect sensitive personal information such as financial data, location data, or health-related information.
We use your personal information to:
We may use third-party services to help us operate the app and analyze its usage (e.g., Google Analytics). These third parties may have access to your personal information, but they are obligated to protect it and only use it for the purposes specified.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
You have the right to:
To exercise these rights, please contact us directly at the email address provided in the app.
We reserve the right to update or change this Privacy Policy at any time. We will notify users of any changes by posting the new Privacy Policy in the app. Your continued use of the app after any changes constitutes acceptance of the new Privacy Policy.
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at the email address provided in the app.
Metro Alert uses publicly available data from the Public Transport Victoria (PTV) Timetable API, which provides real-time and scheduled information for train services across Melbourne. However, Metro Alert is an independent app and is not affiliated with or endorsed by Public Transport Victoria (PTV) or any other government agency. The data presented is sourced from PTV, but we cannot guarantee its accuracy at all times. Users are encouraged to verify critical travel details (such as train schedules, delays, and disruptions) through official PTV platforms for the most accurate and up-to-date information.